Frequently Asked Question
What products do you offer?
At Summit Prestige, we offer a selection of men’s cycling apparel designed for road and outdoor cycling. Our collection includes items such as cycling bib shorts, jerseys, and related clothing.
Each product listing provides clear images, available options, and key product details, allowing customers to review and select items based on their specific needs.
How can I place an order?
Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.
What payment methods do you accept?
We accept payments through American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, Visa.
How long does shipping take?
Orders are processed within 1–2 business days and delivered within 4–7 business days. We offer free shipping on orders of $200.00 and above within the United States. For orders between $0.01 and $199.99, a flat shipping fee of $10 applies. Shipping is handled via USPS, UPS, and FedEx.
Do you offer international shipping?
No, We only ship to United States now but in future will look to expand to other countries.
What happens if my payment is declined?
If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.
What is your return window?
Customers in the United States may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.
Who pays for return shipping?
If you receive a defective, faulty, or incorrect item, Summit Prestige covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non‑refundable.
Do you charge restocking fees?
No, Summit Prestige does not charge any restocking fees.
How long do refunds take?
Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.
Business Information
Summit Prestige
Operated by: CL Ecommerce LLC
Address: 591 John Chaney Rd, Ridgeley, WV 26753, United States
Phone: +1 (301) 707-5785
Email: support@summitprestige.com
Customer Support Hours
Monday – Friday: 9:00AM - 6:00PM
Saturday and Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We respond within one business day